Privacy policy
Below we inform you about the collection and use of anonymous and personal data when using our website and our online store www.prettynamnam.de
1. information on the collection of personal data and contact details of the controller
- We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
- The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is KoKue UG (haftungsbeschränkt), Spessartring 11, 64287 Darmstadt (hereinafter referred to as KoKue), Deutschland, Tel.: +49 177 2729023, E-Mail: hi@prettynamnam.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
- This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
2. hosting & content delivery networks (CDN) - Shopify
We host our website at Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter: "Shopify").
Shopify is a tool for creating and hosting websites. When you visit our website, Shopify collects your IP address and information about the device you are using and your browser. Shopify is also used to analyze visitor numbers, visitor sources and customer behavior and to generate user statistics. When you make a purchase on our website, Shopify also collects your name, e-mail address, delivery and billing addresses, payment details and other data related to the purchase (e.g. telephone number, amount of sales made, etc.). Shopify stores cookies in your browser for analysis purposes.
For more details, please refer to Shopify’s Privacy Policy: https://www.shopify.de/legal/datenschutz
The use of Shopify is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
3. anonymous data collection when visiting our website
You can visit www.prettynamnam.de and find out about our company and our products without providing any personal details. We do not store any personal data in this context. During your visit to our site, you remain anonymous and the connection data transmitted by your Internet browser each time you visit our site, such as the date, the time spent on the site or the name of your Internet service provider, are used by us without any personal reference and evaluated using certain analysis tools such as Google Analytics (see below).
Every time you use the Internet, certain information is automatically transmitted by your Internet browser and stored by us in so-called log files. The log files are stored by us exclusively for the purpose of investigating faults and for security reasons (e.g. to clarify attempted attacks). Log files whose further storage is required for evidence purposes are excluded from deletion until the respective incident has been finally clarified and may be passed on to investigating authorities in individual cases. These are specifically
- IP address of the end device used,
- Operating system of the end device used,
- Browser type and version used,
- Referrer URL (the previously visited page from which you came to this page),
- Date and time of access,
- Name and URL of the retrieved files,
- Amount of data sent in bytes.
- Notification of successful retrieval
None of this data can be assigned to specific persons.
Purely statistical processing or evaluation is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. This data is not passed on, merged with other data sources or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
4. personal data collection
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified.
- Consent and withdrawal of consent to the collection, processing and use of personal data
Personal data will only be collected, processed and used by us if you have consented to this. By agreeing to this privacy policy, you consent to the collection, processing and use of the personal data you have provided. When you give your consent, you will be informed of the purpose of the data collection and this privacy policy. You have the right to withdraw your consent at any time with effect for the future. You will find the contact details for this at the bottom of this page and in the legal notice.
- Scope and purpose of the collection, processing and use of personal data
We collect personal data only to the extent provided by you. You provide personal data voluntarily, e.g. when you place an order, subscribe to our newsletter or use similar functions. Insofar as we collect data from you, this only takes place within the framework of German and European data protection law.
Personal data are individual details about personal or factual circumstances of an identified or identifiable natural person. The processing and use of personal data takes place for the purpose of fulfilling and processing the contractually agreed services - the delivery of your ordered goods and the associated payment - as well as for processing your inquiries.
If you wish to purchase products on our website, we require specific data about your person to enable us to provide our services to you. When you place an order, the minimum data required for processing
- Your first and last name,
- Your e-mail address,
- Your billing and delivery address and
- Your payment information is requested.
We use this data to fulfill your order in accordance with the contract or to provide you with the desired service, to process complaints and to provide you with customer service, e.g. to answer questions. We need your e-mail address so that we can confirm receipt of your order and keep you up to date with the processing of your order (e.g. to send you a dispatch confirmation).
Your personal data will only be passed on or otherwise transferred to third parties if there is an authorization or obligation to do so under data protection law.
An authorization exists if the transfer is necessary for the purpose of contract processing or for billing purposes or for the collection of the payment (further information in the section "Payment processing") or if you have expressly consented. For example, it may be necessary for us to pass on your address and order data to logistics service providers for orders if the delivery is made to you directly from the warehouse/factory. Our suppliers/service providers only receive the information that is necessary to fulfill their respective tasks and are obliged to protect your personal data. In turn, our service providers only receive the data in encrypted form. Any other use of the information is not permitted. These companies are obliged by us to comply with the relevant data protection legislation, such as the Federal Data Protection Act and the Telemedia Act. Data protection precautions between KoKue UG and the partners are agreed and in accordance with applicable law.
5. use of your data for direct advertising
- Product recommendations to existing customers by email
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those you have already purchased from our range by email. In accordance with Section 7 (3) UWG, we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails.
If you no longer wish to receive product recommendations or advertising messages from us, you can object to this at any time. You will of course find an unsubscribe link in every email. Alternatively, a message in text form (e-mail or letter) to the contact details below will suffice.
- Newsletter distribution via Klaviyo
We use Klaviyo, an email marketing service, on our website.
The service provider is the U.S. company Klaviyo, 125 Summer St, Boston, MA 02110, USA.
Klaviyo processes your data, including in the United States. Klaviyo is an active participant in the EU-US Data Privacy Framework, which regulates the proper and secure transfer of personal data from EU citizens to the United States. You can find more information about this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en
In addition, Klaviyo uses so-called Standard Contractual Clauses (= Art. 46, paras. 2 and 3 of the GDPR). Standard Contractual Clauses (SCCs) are model templates provided by the European Commission and are intended to ensure that your data complies with European data protection standards even when it is transferred to and stored in third countries (such as the U.S.). Through the EU-US Data Privacy Framework and the Standard Contractual Clauses, Klaviyo commits to adhering to European data protection standards when processing your relevant data, even if the data is stored, processed, and managed in the US. These clauses are based on an implementing decision by the European Commission. You can find the decision and the corresponding Standard Contractual Clauses here, among other places: http://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de
The Data Processing Agreement, which corresponds to the Standard Contractual Clauses, can be found at http://www.klaviyo.com/legal/dpa
You can learn more about the data processed through the use of Klaviyo in the Privacy Policy at https://www.klaviyo.com/legal/privacy-policy
WhatsApp Newsletter When you sign up for our WhatsApp newsletter, we will regularly send you information about our offers via WhatsApp. The only required information for receiving the newsletter is your mobile phone number.
To receive the newsletter, add the mobile phone number we provided to your mobile device’s contacts and send us the message “Start” via WhatsApp. By sending this WhatsApp message, you grant us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR for the purpose of sending the newsletter. We will then add you to our newsletter distribution list.
The data we collect when you sign up for the newsletter is processed exclusively for the purpose of sending you promotional communications via the newsletter. You can unsubscribe from the newsletter at any time by sending us the message “Stop” via WhatsApp. Once you have unsubscribed, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.
Please note that WhatsApp gains access to the address book of the mobile device we use to send the newsletter and automatically transfers phone numbers stored in the address book to a Facebook server in the U.S.
For sending our WhatsApp newsletter, we therefore use a mobile device whose address book contains only the WhatsApp contact information of our newsletter recipients. This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR by accepting the WhatsApp Terms of Service when first using the app on their device. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.
Facebook Inc., as the owner of WhatsApp and headquartered in the U.S., is certified under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU.
For information on the purpose and scope of data collection, as well as the further processing and use of data by WhatsApp, and your related rights and settings options for protecting your privacy, please refer to WhatsApp’s privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
- Advertising by letter post
On the basis of our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address and - insofar as we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in accordance with Art. 6 para. 1 lit. f GDPR and to use them to send you interesting offers and information about our products by post.
You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the controller.
6. contact by you
- Email or telephone
If you contact us by email or telephone - e.g. to find out about our products, ask general questions or make complaints - your data and details provided will be forwarded to us via our provider and may be stored by us digitally or offline. The information you provide will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.
Your inquiry will only be processed by our authorized service employees. Your data will not be used for any other purpose or passed on to third parties. A comparison with personal data that we may have collected elsewhere will only be made if it is useful for the speedy clarification of your request.
Personal data is collected when you contact us (e.g. by contact form, email or telephone). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
We cannot guarantee complete data security when communicating by email.
- WhatsApp Business
We reserve the right to offer visitors to our website, as well as customers and interested parties, the opportunity to contact us via the WhatsApp messaging service provided by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. In such cases, we use the so-called “Business version” of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (such as a completed order), we will store and use the mobile phone number you use on WhatsApp, as well as your first and last name (if provided), in accordance with Article 6(1)(b) of the GDPR to process and respond to your inquiry. Based on the same legal basis, we may ask you via WhatsApp to provide additional data (order number, customer number, address, or email address) so that we can assign your inquiry to a specific transaction.
If you use our WhatsApp contact for general inquiries (such as regarding our range of services, availability, or our website), we will store and use the mobile phone number you use on WhatsApp as well as—if provided – your first and last name in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the efficient and timely provision of the requested information.
Your data will always be used solely to respond to your inquiry via WhatsApp. It will not be shared with third parties.
Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a Facebook server in the United States. To operate our WhatsApp Business account, we use a mobile device whose address book contains only the WhatsApp contact information of users who have contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR by accepting the WhatsApp Terms of Service when first using the app on their device. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.
Facebook Inc., headquartered in the U.S., is certified under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU.
For information on the purpose and scope of data collection, as well as the further processing and use of data by WhatsApp, and your related rights and privacy settings, please refer to WhatsApp’s Privacy Policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
7. data processing when opening a customer account and for contract processing
In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to retention periods under tax and commercial law and deleted after expiry of these periods, unless you have expressly consented to further use of your data or we have reserved the right to further use of your data as permitted by law, about which we will inform you accordingly below.
8. data processing and forwarding for order processing
We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with payment processing. Any further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
In addition, we are entitled to pass on personal data for debt collection purposes and reserve the right to exchange data with business protection organizations (e.g. Schufa). Furthermore, we do not rule out the possibility of transmitting anonymized usage data for market research purposes. The identification of users is excluded.
We would like to point out that we are obliged to provide information about data in individual cases by order of the competent authority, insofar as this is necessary for the purposes of criminal prosecution, to avert danger by the police authorities of the federal states, to fulfill the legal tasks of the federal and state constitutional protection authorities, the Federal Intelligence Service, the Military Counter-Intelligence Service or to enforce intellectual property rights.
Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
In addition, we are entitled to pass on personal data for debt collection purposes and reserve the right to exchange data with business protection organizations (e.g. Schufa). Furthermore, we do not rule out the possibility of transmitting anonymized usage data for market research purposes. The identification of users is excluded.
We would like to point out that we are obliged to provide information about data in individual cases by order of the competent authority, insofar as this is necessary for the purposes of criminal prosecution, to avert danger by the police authorities of the federal states, to fulfill the legal tasks of the federal and state constitutional protection authorities, the Federal Intelligence Service, the Military Counter-Intelligence Service or to enforce intellectual property rights.
Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
- Shipping processing
To process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to an external fulfillment service provider who packs our parcels (you are welcome to ask us at any time for the exact company address of the service provider currently commissioned), as well as to the transport company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.
We have commissioned DHL International GmbH (Charles-de-Gaulle-Straße 20, 53113 Bonn) as the transport company to deliver your order. You can view their privacy policy at the following link: dhl.de/datenschutz
We pass on your payment data to the commissioned credit institution as part of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will inform you of this explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.
- Verwendung von Paymentdienstleistern (Zahlungsdiensten)
2.1 Amazon Pay
Bei Auswahl der Zahlungsart "Amazon Pay" erfolgt die Zahlungsabwicklung über den Zahlungsdienstleister Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxemburg (im Folgenden: „Amazon Payments“), an den wir Ihre im Rahmen des Bestellvorgangs mitgeteilten Informationen nebst den Informationen über Ihre Bestellung gemäß Art. 6 Abs. 1 lit. b DSGVO weitergeben. Die Weitergabe Ihrer Daten erfolgt ausschließlich zum Zweck der Zahlungsabwicklung mit dem Zahlungsdienstleister Amazon Payments und nur insoweit, als sie hierfür erforderlich ist. Unter der nachstehenden Internetadresse erhalten Sie weitere Informationen über die Datenschutzbestimmungen von Amazon Payments: https://pay.amazon.com/de/help/201751600
2.2 Apple Pay
Wenn Sie sich für die Zahlungsart „Apple Pay“ der Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Irland, entscheiden, erfolgt die Zahlungsabwicklung über die „Apple Pay“-Funktion Ihres mit iOS, watchOS oder macOS betriebenen Endgerätes durch die Belastung einer bei „Apple Pay“ hinterlegten Zahlungskarte. Apple Pay verwendet hierbei Sicherheitsfunktionen, die in die Hardware und Software Ihres Geräts integriert sind, um Ihre Transaktionen zu schützen. Für die Freigabe einer Zahlung ist somit die Eingabe eines zuvor durch Sie festgelegten Codes sowie die Verifizierung mittels der „Face ID“- oder „Touch ID“ – Funktion ihres Endgerätes erforderlich.
Zum Zwecke der Zahlungsabwicklung werden Ihre im Rahmen des Bestellvorgangs mitgeteilten Informationen nebst den Informationen über Ihre Bestellung in verschlüsselter Form an Apple weitergegeben. Apple verschlüsselt diese Daten sodann erneut mit einem entwicklerspezifischen Schlüssel, bevor die Daten zur Durchführung der Zahlung an den Zahlungsdienstleister der in Apple Pay hinterlegten Zahlungskarte übermittelt werden. Die Verschlüsselung sorgt dafür, dass nur die Website, über die der Einkauf getätigt wurde, auf die Zahlungsdaten zugreifen kann. Nachdem die Zahlung getätigt wurde, sendet Apple zur Bestätigung des Zahlungserfolges Ihre Geräteaccountnummer sowie einen transaktionsspezifischen, dynamischen Sicherheitscode an die Ausgangswebsite.
Sofern bei den beschriebenen Übermittlungen personenbezogene Daten verarbeitet werden, erfolgt die Verarbeitung ausschließlich zum Zwecke der Zahlungsabwicklung gemäß Art. 6 Abs. 1 lit. b DSGVO.
Apple bewahrt anonymisierte Transaktionsdaten auf, darunter der ungefähre Kaufbetrag, das ungefähre Datum und die ungefähre Uhrzeit sowie die Angabe, ob die Transaktion erfolgreich abgeschlossen wurde. Durch die Anonymisierung wird ein Personenbezug vollständig ausgeschlossen. Apple nutzt die anonymisierten Daten zur Verbesserung von „Apple Pay“ und anderen Apple-Produkten und Diensten.
Wenn Sie Apple Pay auf dem iPhone oder der Apple Watch zum Abschluss eines Kaufs verwenden, den Sie über Safari auf dem Mac getätigt haben, kommunizieren der Mac und das Autorisierungsgerät über einen verschlüsselten Kanal auf den Apple-Servern. Apple verarbeitet oder speichert keine dieser Informationen in einem Format, mit dem Ihre Person identifiziert werden kann. Sie können die Möglichkeit zur Verwendung von Apple Pay auf Ihrem Mac in den Einstellungen Ihres iPhone deaktivieren. Gehen Sie zu "Wallet & Apple Pay", und deaktivieren Sie "Zahlungen auf Mac erlauben".
Weitere Hinweise zum Datenschutz bei Apple Pay finden Sie unter der nachstehenden Internetadresse: https://support.apple.com/de-de/HT203027
2.3 Google Pay
Wenn Sie sich für die Zahlungsart „Google Pay“ der Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland („Google“) entscheiden, erfolgt die Zahlungsabwicklung über die „Google Pay“-Applikation Ihres mit mindestens Android 4.4 („KitKat“) betriebenen und über eine NFC-Funktion verfügenden mobilen Endgeräts durch die Belastung einer bei Google Pay hinterlegten Zahlungskarte oder einem dort verifizierten Bezahlsystem (z.B. PayPal). Für die Freigabe einer Zahlung über Google Pay in Höhe von mehr als 25,- € ist das vorherige Entsperren Ihres mobilen Endgerätes durch die jeweils eingerichtete Verifikationsmaßnahme (etwa Gesichtserkennung, Passwort, Fingerabdruck oder Muster) erforderlich.
Zum Zwecke der Zahlungsabwicklung werden Ihre im Rahmen des Bestellvorgangs mitgeteilten Informationen nebst den Informationen über Ihre Bestellung an Google weitergegeben. Google übermittelt sodann Ihre in Google Pay hinterlegten Zahlungsinformationen in Form einer einmalig vergebenen Transaktionsnummer an die Ausgangswebsite, mit der eine erfolgte Zahlung verifiziert wird. Diese Transaktionsnummer enthält keinerlei Informationen zu den realen Zahldaten Ihrer bei Google Pay hinterlegten Zahlungsmittel, sondern wird als einmalig gültiger numerischer Token erstellt und übermittelt. Bei sämtlichen Transaktionen über Google Pay tritt Google lediglich als Vermittler zur Abwicklung des Bezahlvorgangs auf. Die Durchführung der Transaktion erfolgt ausschließlich im Verhältnis zwischen dem Nutzer und der Ausgangswebsite durch Belastung des bei Google Pay hinterlegten Zahlungsmittels.
Sofern bei den beschriebenen Übermittlungen personenbezogene Daten verarbeitet werden, erfolgt die Verarbeitung ausschließlich zum Zwecke der Zahlungsabwicklung gemäß Art. 6 Abs. 1 lit. b DSGVO.
Google behält sich vor, bei jeder über Google Pay getätigten Transaktion bestimmte vorgangsspezifische Informationen zu erheben, zu speichern und auszuwerten. Hierzu gehören Datum, Uhrzeit und Betrag der Transaktion, Händlerstandort und -beschreibung, eine vom Händler bereitgestellte Beschreibung der gekauften Waren oder Dienste, Fotos, die Sie der Transaktion beigefügt haben, der Name und die E-Mail-Adresse des Verkäufers und Käufers bzw. des Absenders und Empfängers, die verwendete Zahlungsmethode, Ihre Beschreibung für den Grund der Transaktion sowie gegebenenfalls das mit der Transaktion verbundene Angebot.
Laut Google erfolgt diese Verarbeitung ausschließlich gemäß Art. 6 Abs.1 lit. f DSGVO auf Basis des berechtigten Interesses an der ordnungsgemäßen Rechnungslegung, der Verifizierung von Vorgangsdaten und der Optimierung und Funktionserhaltung des Google Pay-Dienstes.
Google behält sich außerdem vor, die verarbeiteten Vorgangsdaten mit weiteren Informationen zusammenzuführen, die bei der Nutzung weiterer Google-Dienste durch Google erhoben und gespeichert werden.
Die Nutzungsbedingungen von Google Pay finden sich hier: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Weitere Hinweise zum Datenschutz bei Google Pay finden Sie unter der nachstehenden Internetadresse: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
2.4 Klarna
Bei Auswahl einer Klarna-Zahlungsdienstleistung erfolgt die Zahlungsabwicklung über die Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Schweden (nachfolgend „Klarna“). Um die Abwicklung der Zahlung zu ermöglichen, werden Ihre persönlichen Daten (Vor- und Nachname, Straße, Hausnummer, Postleitzahl, Ort, Geschlecht, E-Mail-Adresse, Telefonnummer und IP-Adresse) sowie Daten, welche im Zusammenhang mit der Bestellung stehen (z. B. Rechnungsbetrag, Artikel, Lieferart) zum Zweck der Identitäts- und Bonitätsprüfung an Klarna weitergegeben, sofern Sie hierin gemäß Art. 6 Abs. 1 lit. a DSGVO im Rahmen des Bestellprozesses ausdrücklich eingewilligt haben. An welche Auskunfteien Ihre Daten hierbei weitergeleitet werden können, können Sie hier einsehen: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
Die Bonitätsauskunft kann Wahrscheinlichkeitswerte enthalten (sog. Score-Werte). Soweit Score-Werte in das Ergebnis der Bonitätsauskunft einfließen, haben sie ihre Grundlage in einem wissenschaftlich anerkannten mathematisch-statistischen Verfahren. In die Berechnung der Score-Werte fließen unter anderem, aber nicht ausschließlich, Anschriftendaten ein. Die erhaltenen Informationen über die statistische Wahrscheinlichkeit eines Zahlungsausfalls verwendet Klarna für eine abgewogene Entscheidung über die Begründung, Durchführung oder Beendigung des Vertragsverhältnisses.
Sie können Ihre Einwilligung jederzeit durch eine Nachricht an den für die Datenverarbeitung Verantwortlichen oder gegenüber Klarna widerrufen. Jedoch bleibt Klarna ggf. weiterhin berechtigt, Ihre personenbezogenen Daten zu verarbeiten, sofern dies zur vertragsgemäßen Zahlungsabwicklung erforderlich ist.
Ihre Personenangaben werden in Übereinstimmung mit den geltenden Datenschutzbestimmungen und entsprechend den Angaben in Klarnas Datenschutzbestimmungen für Betroffene mit Sitz in Deutschland https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
bzw. für Betroffene mit Sitz in Österreich https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
2.5 Paypal
Bei Zahlung via PayPal, Kreditkarte via PayPal, Lastschrift via PayPal oder – falls angeboten - "Kauf auf Rechnung" oder „Ratenzahlung“ via PayPal geben wir Ihre Zahlungsdaten im Rahmen der Zahlungsabwicklung an die PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (nachfolgend "PayPal"), weiter. Die Weitergabe erfolgt gemäß Art. 6 Abs. 1 lit. b DSGVO und nur insoweit, als dies für die Zahlungsabwicklung erforderlich ist.
PayPal behält sich für die Zahlungsmethoden Kreditkarte via PayPal, Lastschrift via PayPal oder – falls angeboten – "Kauf auf Rechnung" oder „Ratenzahlung“ via PayPal die Durchführung einer Bonitätsauskunft vor. Hierfür werden Ihre Zahlungsdaten gegebenenfalls gemäß Art. 6 Abs. 1 lit. f DSGVO auf Basis des berechtigten Interesses von PayPal an der Feststellung Ihrer Zahlungsfähigkeit an Auskunfteien weitergegeben. Das Ergebnis der Bonitätsprüfung in Bezug auf die statistische Zahlungsausfallwahrscheinlichkeit verwendet PayPal zum Zweck der Entscheidung über die Bereitstellung der jeweiligen Zahlungsmethode. Die Bonitätsauskunft kann Wahrscheinlichkeitswerte enthalten (sog. Score-Werte). Soweit Score-Werte in das Ergebnis der Bonitätsauskunft einfließen, haben sie ihre Grundlage in einem wissenschaftlich anerkannten mathematisch-statistischen Verfahren. In die Berechnung der Score-Werte fließen unter anderem, aber nicht ausschließlich, Anschriftendaten ein. Weitere datenschutzrechtliche Informationen, unter anderem zu den verwendeten Auskunfteien, entnehmen Sie bitte der Datenschutzerklärung von PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Sie können dieser Verarbeitung Ihrer Daten jederzeit durch eine Nachricht an PayPal widersprechen. Jedoch bleibt PayPal ggf. weiterhin berechtigt, Ihre personenbezogenen Daten zu verarbeiten, sofern dies zur vertragsgemäßen Zahlungsabwicklung erforderlich ist.
2.6 Shopify Payments
Wir verwenden den Zahlungsdienstleister „Shopify Payments“, 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. Wenn Sie sich für eine über den Zahlungsdienstleister Shopify Payments angebotene Zahlungsart entscheiden, erfolgt die Zahlungsabwicklung über den technischen Dienstleister Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Irland, an den wir Ihre im Rahmen des Bestellvorgangs mitgeteilten Informationen nebst den Informationen über Ihre Bestellung (Name, Anschrift, Kontonummer, Bankleitzahl, evtl. Kreditkartennummer, Rechnungsbetrag, Währung und Transaktionsnummer) gemäß Art. 6 Abs. 1 lit. b DSGVO weitergeben. Die Weitergabe Ihrer Daten erfolgt ausschließlich zum Zweck der Zahlungsabwicklung mit der Stripe Payments Europe Ltd. und nur insoweit, als sie hierfür erforderlich ist. Nähere Informationen zum Datenschutz von Shopify Payments finden Sie unter der nachstehenden Internetadresse: https://www.shopify.com/legal/privacy
Datenschutzrechtliche Informationen zur Stripe Payments Europe Ltd. finden Sie hier: https://stripe.com/de/privacy
2.7 SOFORT
Bei Auswahl der Zahlungsart „SOFORT“ erfolgt die Zahlungsabwicklung über den Zahlungsdienstleister SOFORT GmbH, Theresienhöhe 12, 80339 München, Deutschland (im Folgenden „SOFORT“), an den wir Ihre im Rahmen des Bestellvorgangs mitgeteilten Informationen nebst den Informationen über Ihre Bestellung gemäß Art. 6 Abs. 1 lit. b DSGVO weitergeben. Die Sofort GmbH ist Teil der Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Schweden). Die Weitergabe Ihrer Daten erfolgt ausschließlich zum Zweck der Zahlungsabwicklung mit dem Zahlungsdienstleister SOFORT und nur insoweit, als sie hierfür erforderlich ist. Unter der nachstehenden Internetadresse erhalten Sie weitere Informationen über die Datenschutzbestimmungen von SOFORT: https://www.klarna.com/sofort/datenschutz.
2.8 Stripe
Wenn Sie sich für eine Zahlungsart des Paymentdienstleisters Stripe entscheiden, erfolgt die Zahlungsabwicklung über den Paymentdienstleister Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Irland, an den wir Ihre im Rahmen des Bestellvorgangs mitgeteilten Informationen nebst den Informationen über Ihre Bestellung (Name, Anschrift, Kontonummer, Bankleitzahl, evtl. Kreditkartennummer, Rechnungsbetrag, Währung und Transaktionsnummer) gemäß Art. 6 Abs. 1 lit. b DSGVO weitergeben. Die Weitergabe Ihrer Daten erfolgt ausschließlich zum Zwecke der Zahlungsabwicklung mit dem Payment-Dienstleister Stripe Payments Europe Ltd. und nur insoweit, als sie hierfür erforderlich ist. Nähere Informationen zum Datenschutz von Stripe finden Sie unter der URL https://stripe.com/de/privacy#translation.
- Receivables management
We reserve the right to have the collection of receivables carried out by service providers who use these as so-called contract data processors.
We also have a legitimate interest in selling receivables to third parties and, in this context, transmitting the data required for the collection of receivables to the respective purchaser of the receivable. When collecting receivables, buyers of receivables act in their own name and process the transmitted data under their own responsibility. In this respect, the data protection provisions of the respective debt buyer apply. If you come into contact with a debt buyer, you can inquire about the data protection provisions applicable there.
Data protection precautions between KoKue UG and the payment service providers are always agreed in such cases and comply with applicable law.
9. contact for valuation generation
Own rating reminder (not sent by a customer rating system)
We use your e-mail address as a one-off reminder to submit an evaluation of your order evaluation of your order for the evaluation system we use, provided that you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 lit. a GDPR.
You can withdraw your consent at any time by sending a message to the data controller.
10. cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard disk when you visit our website (third-party cookies). If we work together with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
11. web analysis and online marketing
When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs.
Data generated by cookies is therefore also collected in order to create information about the number of visitors, the average time spent on a particular page and a user behavior analysis for the online store. We use this information to find out how well our products are received, where we can improve the website and its content if necessary and where we could place advertising for which products. In retargeting, the advertising material is displayed on the basis of cookies on the pages of our selected advertising partners. We cannot uniquely identify any user in this process; any analysis is anonymous. The use of retargeting technology naturally takes place in compliance with the applicable statutory data protection regulations.
In general, we would like to present our users with offers and content tailored to their interests ("interest-based advertising") and limit the frequency with which certain advertisements are displayed.
We reserve the right to use the following tools for this purpose.
- Google Tag Manager
This website uses Google Tag Manager. Google Tag Manager does not collect any personal data. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If you have disabled tracking at the domain or cookie level, this setting will apply to all tracking tags implemented using Google Tag Manager. You can find Google’s privacy policy for this tool here: https://www.google.de/tagmanager/use-policy.html
- Google Analytics 4
We use Google Analytics 4 on our website, a web analytics service provided by Google Ireland Limited, hereinafter referred to as "Google". Google Analytics 4 uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information collected by the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.
We use the User ID function. With the help of the User ID, we can assign a unique, permanent ID to one or more sessions (and the activities within these sessions) and analyze user behavior across devices.
We use Google Signals. This allows Google Analytics 4 to collect additional information about users who have activated personalized ads (interests and demographic data) and ads can be delivered to these users in cross-device remarketing campaigns.
In Google Analytics 4, the anonymization of IP addresses is activated by default. Due to IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics 4 is not merged with other Google data.
During your website visit, your user behavior is recorded in the form of "events". Events can be
- Page views
- First visit to the website
- Start of the session
- Your "click path", interaction with the website
- Scrolls (whenever a user scrolls to the end of the page (90%))
- Clicks on external links
- internal search queries
- Interaction with videos
- File downloads
- Viewed / clicked ads
- Language setting
Also recorded:
- Your approximate location (region)
- Your IP address (in abbreviated form)
- technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
- Your Internet provider
- the referrer URL (via which website/advertising medium you came to this website)
- User ID
- Interests
- Demographic data
Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage.
Data will only be transferred by Google to third parties on the basis of statutory provisions or as part of commissioned data processing. Under no circumstances will Google combine your data with other data collected by Google. The data will only be passed on to Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
The data sent by us and linked to cookies will be automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
The legal basis for this data processing is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over what data Google collects about the websites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics 4 that no information about the website visit should be transmitted to Google Analytics 4. However, the deactivation add-on for browsers from Google Analytics 4 does not prevent information from being transmitted to us or to other web analysis services that we may use. For more information on installing the browser add-on, please click on the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
If you visit our website via a mobile device (smartphone or tablet), you must click this link instead to prevent tracking by Google Analytics 4 within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking the link will set an opt-out cookie in your browser that is only valid for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.
If you have consented to your web and app browsing history being linked by Google to your Google account and information from your Google account being used to personalize ads, Google will use your data together with Google Analytics data to create target group lists for cross-device remarketing. To do this, Google Analytics 4 first collects your Google-authenticated ID on our website, which is linked to your Google account (i.e. personal data). Google Analytics 4 then temporarily links your ID to your Google Analytics data in order to optimize our target groups.
If you do not agree to this, you can turn it off by making the appropriate settings in the "My Account" section of your Google account.
You can find more information on the privacy policies of Google Analytics 4 and Google at
https://marketingplatform.google.com/about/analytics/terms/de/
and at
https://policies.google.com/?hl=de
For more information on the use of "cookies" on our website and how to withdraw your consent, please refer to the last section "Cookies".
Data will only be transferred by Google to third parties on the basis of statutory provisions or as part of commissioned data processing. Under no circumstances will Google combine your data with other data collected by Google. The data will only be passed on to Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
The data sent by us and linked to cookies will be automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
The legal basis for this data processing is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over what data Google collects about the websites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics 4 that no information about the website visit should be transmitted to Google Analytics 4. However, the deactivation add-on for browsers from Google Analytics 4 does not prevent information from being transmitted to us or to other web analysis services that we may use. For more information on installing the browser add-on, please click on the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
If you visit our website via a mobile device (smartphone or tablet), you must click this link instead to prevent tracking by Google Analytics 4 within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking the link will set an opt-out cookie in your browser that is only valid for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.
If you have consented to your web and app browsing history being linked by Google to your Google account and information from your Google account being used to personalize ads, Google will use your data together with Google Analytics data to create target group lists for cross-device remarketing. To do this, Google Analytics 4 first collects your Google-authenticated ID on our website, which is linked to your Google account (i.e. personal data). Google Analytics 4 then temporarily links your ID to your Google Analytics data in order to optimize our target groups.
If you do not agree to this, you can turn it off by making the appropriate settings in the "My Account" section of your Google account.
You can find more information on the privacy policies of Google Analytics 4 and Google at
https://marketingplatform.google.com/about/analytics/terms/de/
and at
https://policies.google.com/?hl=de
For more information on the use of "cookies" on our website and how to withdraw your consent, please refer to the last section "Cookies".
3. google AdSense
This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected, and evaluated. The information generated by the cookie and/or web beacon (including your IP address) regarding your use of this website is generally transmitted to a Google server and stored there. This may also involve transmission to the servers of Google LLC in the United States.
Google uses the information obtained in this way to analyze your usage behavior with regard to AdSense ads. The IP address transmitted by your browser as part of Google AdSense is not merged with other Google data. The information collected by Google may be transferred to third parties if required by law and/or if third parties process this data on Google’s behalf.
The described processing of data is carried out in accordance with Art. 6(1)(f) GDPR for the purpose of targeted advertising to the user by third-party advertisers, whose ads are displayed on this website based on the analyzed user behavior. This processing also serves our financial interest in maximizing the economic potential of our website through the paid display of personalized third-party advertising content.
In the event of the transfer of personal data to Google LLC, headquartered in the United States, Google LLC has obtained certification under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
You can find more information about Google’s privacy policy at the following web address: https://www.google.de/policies/privacy/
You can permanently disable cookies for advertising purposes by adjusting your browser settings accordingly, or you can download and install the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de
Please note that certain features of this website may not be available or may be limited if you have disabled the use of cookies.
4. Use of Google Ads Conversion Tracking
This website uses the online advertising program "Google Ads" and, as part of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites using advertising materials (so-called Google AdWords). Based on the data from the advertising campaigns, we can determine how successful the individual advertising measures are. Our goal is to display advertisements that are of interest to you, to make our website more appealing to you, and to ensure a fair calculation of the associated advertising costs.
The conversion tracking cookie is set when a user clicks on a Google Ads advertisement. Cookies are small text files that are stored on your device. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted into conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie via your web browser under “User Settings.” You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising pursuant to Art. 6(1)(f) GDPR. In connection with the use of Google Ads, personal data may also be transferred to the servers of Google LLC. in the United States.
In the event of the transfer of personal data to Google LLC, headquartered in the United States, Google LLC has obtained certification under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
You can find more information about Google’s privacy policy at the following web address: https://www.google.de/policies/privacy/
You can permanently disable cookies for advertising purposes by adjusting your browser settings accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de
Please note that certain features of this website may not be available or may be limited if you have disabled the use of cookies.
This website uses the online advertising program "Google Ads" and, as part of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites using advertising materials (so-called Google AdWords). Based on the data from the advertising campaigns, we can determine how successful the individual advertising measures are. Our goal is to display advertisements that are of interest to you, to make our website more appealing to you, and to ensure a fair calculation of the associated advertising costs.
The conversion tracking cookie is set when a user clicks on a Google Ads advertisement. Cookies are small text files that are stored on your device. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted into conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie via your web browser under “User Settings.” You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising pursuant to Art. 6(1)(f) GDPR. In connection with the use of Google Ads, personal data may also be transferred to the servers of Google LLC. in the United States.
In the event of the transfer of personal data to Google LLC, headquartered in the United States, Google LLC has obtained certification under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
You can find more information about Google’s privacy policy at the following web address: https://www.google.de/policies/privacy/
You can permanently disable cookies for advertising purposes by adjusting your browser settings accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de
Please note that certain features of this website may not be available or may be limited if you have disabled the use of cookies.
5. Google DoubleClick
DoubleClick by Google is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). DoubleClick by Google uses cookies to display advertisements that are relevant to you. In doing so, a pseudonymous identification number (ID) is assigned to your browser to track which ads have been displayed in your browser and which ads have been clicked. The cookies do not contain any personal information. The use of DoubleClick cookies merely enables Google and its partner websites to display ads based on previous visits to our website or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the United States for analysis and stored there.
Google will only transfer this data to third parties if required by law or within the scope of data processing on its behalf. Under no circumstances will Google combine your data with other data collected by Google.
For further information on the use of cookies on our site, please refer to the "Cookies" section.
You can also prevent the collection of data generated by the cookies and related to your use of the websites by Google, as well as the processing of this data by Google, by installing the plug-in available at the following link under the heading "DoubleClick Opt-out Extension." Alternatively, you can also deactivate DoubleClick cookies using this opt-out option.
DoubleClick by Google is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). DoubleClick by Google uses cookies to display advertisements that are relevant to you. In doing so, a pseudonymous identification number (ID) is assigned to your browser to track which ads have been displayed in your browser and which ads have been clicked. The cookies do not contain any personal information. The use of DoubleClick cookies merely enables Google and its partner websites to display ads based on previous visits to our website or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the United States for analysis and stored there.
Google will only transfer this data to third parties if required by law or within the scope of data processing on its behalf. Under no circumstances will Google combine your data with other data collected by Google.
For further information on the use of cookies on our site, please refer to the "Cookies" section.
You can also prevent the collection of data generated by the cookies and related to your use of the websites by Google, as well as the processing of this data by Google, by installing the plug-in available at the following link under the heading "DoubleClick Opt-out Extension." Alternatively, you can also deactivate DoubleClick cookies using this opt-out option.
6. Google Remarketing
Using remarketing technology from Google Ireland Limited (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), users who have previously visited our website are targeted again with interest-based advertising on pages within the Google Partner Network. These ads may feature products that the user previously viewed on our website (remarketing). For this purpose, Google remarketing tracking pixels are integrated into this page, which collect and transmit to Google, without personal reference, information regarding user behavior on the website (e.g., viewed advisors), the technical characteristics of the website visit (e.g., the browser used, the IP address), and purchasing behavior (e.g., most recently viewed advisors). Google uses cookies for the purposes of recognizing and associating users. If users have consented to having their web and app browsing history linked by Google to their Google Account and to our use of information from the Google Account to personalize ads they see on the web, Google uses data from these logged-in users together with its own collected data to create and define audience lists for cross-device remarketing. To support this feature, Google Analytics collects authenticated IDs of these users. This personal data from Google is temporarily linked with our Google Analytics data to form audiences.
More information and options for disabling this ad serving can be found at http://www.google.com/settings/u/0/ads/anonymous?hl=de
Using remarketing technology from Google Ireland Limited (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), users who have previously visited our website are targeted again with interest-based advertising on pages within the Google Partner Network. These ads may feature products that the user previously viewed on our website (remarketing). For this purpose, Google remarketing tracking pixels are integrated into this page, which collect and transmit to Google, without personal reference, information regarding user behavior on the website (e.g., viewed advisors), the technical characteristics of the website visit (e.g., the browser used, the IP address), and purchasing behavior (e.g., most recently viewed advisors). Google uses cookies for the purposes of recognizing and associating users. If users have consented to having their web and app browsing history linked by Google to their Google Account and to our use of information from the Google Account to personalize ads they see on the web, Google uses data from these logged-in users together with its own collected data to create and define audience lists for cross-device remarketing. To support this feature, Google Analytics collects authenticated IDs of these users. This personal data from Google is temporarily linked with our Google Analytics data to form audiences.
More information and options for disabling this ad serving can be found at http://www.google.com/settings/u/0/ads/anonymous?hl=de
7. Facebook Custom Audience via the Pixel Method
Our website uses the Facebook Pixel, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, or Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), to measure conversions.
This allows the behavior of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile and enabling Facebook to use the data for its own advertising purposes in accordance with Facebook’s Data Use Policy. This allows Facebook to display ads on Facebook pages as well as outside of Facebook. We, as the website operator, have no influence over this use of the data.
You can find further information on the protection of your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/. You can also disable the “Custom Audiences” remarketing feature in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/
Our website uses the Facebook Pixel, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, or Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), to measure conversions.
This allows the behavior of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile and enabling Facebook to use the data for its own advertising purposes in accordance with Facebook’s Data Use Policy. This allows Facebook to display ads on Facebook pages as well as outside of Facebook. We, as the website operator, have no influence over this use of the data.
You can find further information on the protection of your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/. You can also disable the “Custom Audiences” remarketing feature in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/
8. FacebookConversion API
We use the Facebook Conversion API service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) to display advertisements to you and other interested users on Facebook and to optimize campaigns. To do this, Facebook may use cookies, web beacons, and other storage technologies and collects your IP address as well as other information (email address, gender, first and last name, city, state, zip code and country, mobile phone number, date of birth, External ID, Client User Agent, Click ID, Browser ID, Subscription ID, FB Login ID, Lead ID). You can view which information is used here:
**https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/customer-information-parameters**. Facebook does not clearly and conclusively specify how it uses the data for its own purposes, to what extent activities on the Facebook page are attributed to individual users, how long Facebook stores this data, or whether data is shared with third parties, and we are not aware of this information.
Data processing is carried out with your consent based on Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect without affecting the lawfulness of the processing carried out on the basis of your consent prior to revocation. In addition, you can withdraw your consent by adjusting your browser settings or, as a logged-in user of the Facebook social network, at https://www.facebook.com/settings/?tab=ads#**_. You can also opt out of user-based advertising via the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/**), the U.S. website (http://www.aboutads.info/choices**), or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/**).
To the extent that personal data is collected and forwarded to Facebook using the Facebook Conversion API as a Facebook business tool, we and Facebook are joint controllers for this data processing to a limited extent. We have entered into a joint controller agreement with Facebook regarding the processing of your data in accordance with Article 26 of the GDPR, the terms of which you view here. Accordingly, we are responsible for providing privacy information and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for data security. Data subjects’ rights regarding the data processed by Facebook can be exercised directly with Facebook and, if asserted with us, will be forwarded to Facebook. For more information on which personal data is processed within the scope of joint controllership, please visit **https://www.facebook.com/legal/terms/businesstools_jointprocessing**. The processing carried out by Facebook following the transfer is not subject to joint responsibility.
Further information on how Facebook processes personal data, including the options for exercising your data subject rights with Facebook, can be found in Facebook’s Privacy Policy at **https://www.facebook.com/about/privacy**.
We use the Facebook Conversion API service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) to display advertisements to you and other interested users on Facebook and to optimize campaigns. To do this, Facebook may use cookies, web beacons, and other storage technologies and collects your IP address as well as other information (email address, gender, first and last name, city, state, zip code and country, mobile phone number, date of birth, External ID, Client User Agent, Click ID, Browser ID, Subscription ID, FB Login ID, Lead ID). You can view which information is used here:
**https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/customer-information-parameters**. Facebook does not clearly and conclusively specify how it uses the data for its own purposes, to what extent activities on the Facebook page are attributed to individual users, how long Facebook stores this data, or whether data is shared with third parties, and we are not aware of this information.
Data processing is carried out with your consent based on Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect without affecting the lawfulness of the processing carried out on the basis of your consent prior to revocation. In addition, you can withdraw your consent by adjusting your browser settings or, as a logged-in user of the Facebook social network, at https://www.facebook.com/settings/?tab=ads#**_. You can also opt out of user-based advertising via the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/**), the U.S. website (http://www.aboutads.info/choices**), or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/**).
To the extent that personal data is collected and forwarded to Facebook using the Facebook Conversion API as a Facebook business tool, we and Facebook are joint controllers for this data processing to a limited extent. We have entered into a joint controller agreement with Facebook regarding the processing of your data in accordance with Article 26 of the GDPR, the terms of which you view here. Accordingly, we are responsible for providing privacy information and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for data security. Data subjects’ rights regarding the data processed by Facebook can be exercised directly with Facebook and, if asserted with us, will be forwarded to Facebook. For more information on which personal data is processed within the scope of joint controllership, please visit **https://www.facebook.com/legal/terms/businesstools_jointprocessing**. The processing carried out by Facebook following the transfer is not subject to joint responsibility.
Further information on how Facebook processes personal data, including the options for exercising your data subject rights with Facebook, can be found in Facebook’s Privacy Policy at **https://www.facebook.com/about/privacy**.
12. tools and other
- Google Maps
We reserve the right to use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) on our website. Google Maps is a web service for displaying interactive (map) images to visually present geographic information. By using this service, our location and, where applicable, retail partners where our products are available are displayed to you, making it easier to find us.
As soon as you access the subpages on which the Google Maps map is embedded, information about your use of our website (such as your IP address) is transmitted to Google’s servers and stored there; this may also involve a transfer to the servers of Google LLC in the United States. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish for this association with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them. The collection, storage, and analysis are carried out in accordance with Art. 6(1)(f) GDPR based on Google’s legitimate interest in displaying personalized advertising, conducting market research, and/or designing Google websites to meet user needs. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google.
In the event that personal data is transferred to Google LLC, headquartered in the United States, Google LLC has obtained certification under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
If you do not consent to the future transfer of your data to Google in connection with the use of Google Maps, you also have the option to completely disable the Google Maps web service by turning off JavaScript in your browser. Google Maps and, consequently, the map display on this website will then no longer be available.
You can view Google’s Terms of Service at https://www.google.de/intl/de/policies/terms/regional.html; the additional terms of use for Google Maps can be found at: https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on Google’s website (“Google Privacy Policy”): https://www.google.de/intl/de/policies/privacy/
- Google Web Fonts
This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) to ensure consistent font display. When you visit a page, your browser loads the required web fonts into its cache to display text and fonts correctly.
For this purpose, the browser you are using must establish a connection to Google’s servers. This may also result in the transmission of personal data to the servers of Google LLC in the United States. In this way, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If your browser does not support Web Fonts, a standard font from your computer will be used.
In the event that personal data is transferred to Google LLC, headquartered in the United States, Google LLC has certified itself under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/
13. safety note
We have implemented a variety of security measures to reasonably and adequately protect personal information against loss, destruction, access, alteration or dissemination of your information by unauthorized persons.
Our databases are protected by physical, technical and procedural measures that restrict access to the information to specifically authorized persons in accordance with this Privacy Policy. Our information system is located behind a software firewall to prevent access from other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are trained in security and privacy practices.
When personal information is collected via our websites, the transmission is encrypted using industry standard Secure Socket Layer ("SSL") technology. Sensitive information, such as credit card numbers or account information, is encrypted for further protection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We cannot guarantee complete data security when communicating by e-mail.
14. information, correction, blocking and deletion of data
You have the right to free information about your stored data as well as the right to correction, deletion or blocking at any time. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted, please contact:
KoKue UG (limited liability)
Data protection officer: Jan Compernass-Küffner
Spessartring 11
64287 Darmstadt
Phone: +49 (0) 177 2729023
E-mail: hi@prettynamnam.de
Data protection officer: Jan Compernass-Küffner
Spessartring 11
64287 Darmstadt
Phone: +49 (0) 177 2729023
E-mail: hi@prettynamnam.de
15 Rights of the data subject
- The applicable data protection law grants you comprehensive data subject rights (information and intervention rights) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right to information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR if your data is transferred to third countries;
- Right to rectification pursuant to Art. 16 GDPR: You have a right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
- Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Art. 17 (1) GDPR are met. However, this right does not exist in particular if the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
- Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is verified, if you refuse to delete your data due to unauthorized data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
- Right to information in accordance with Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, insofar as this is technically feasible;
- Right to withdraw consent granted in accordance with Art. 7 (3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
- Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of personal data relating to you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.
2. Right to Object
If we process your personal data based on a balancing of interests due to our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future on grounds relating to your particular situation.
If you exercise your right to object, we will cease processing the data in question. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. You may exercise this right as described above.
If you exercise your right to object, we will cease processing the relevant data for direct marketing purposes.
16. duration of the storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if relevant - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.
If there are statutory retention periods for data that is processed in the context of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that it is no longer required for contract fulfillment or contract initiation and/or we have no legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises his or her right to object in accordance with Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data is deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
17. complaints office
According to Art. 77 EU GDPR, you have the right to lodge a complaint with a supervisory authority if you suspect a breach of applicable law. The authority responsible for KoKue UG is
The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Phone: 0611-1408 0
Email: poststelle@datenschutz.hessen.de
A complaint can also be submitted online via the following link: https://datenschutz.hessen.de/service/beschwerde-uebermitteln
18. amendment of this privacy policy
We reserve the right to amend the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing. However, this only applies with regard to declarations on data processing. If user consent is required or components of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users. Users are requested to inform themselves regularly about the content of the privacy policy.
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Status: March 01, 2024
