Privacy policy
Below we inform you about the collection and use of anonymous and personal data when using our website and our online store www.prettynamnam.de
1. information on the collection of personal data and contact details of the controller
- We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
- The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is KoKue UG (haftungsbeschränkt), Spessartring 11, 64287 Darmstadt (hereinafter referred to as KoKue), Deutschland, Tel.: +49 177 2729023, E-Mail: hi@prettynamnam.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
- This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
2. hosting & content delivery networks (CDN) - Shopify
We host our website at Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter: "Shopify").
Shopify is a tool for creating and hosting websites. When you visit our website, Shopify collects your IP address and information about the device you are using and your browser. Shopify is also used to analyze visitor numbers, visitor sources and customer behavior and to generate user statistics. When you make a purchase on our website, Shopify also collects your name, e-mail address, delivery and billing addresses, payment details and other data related to the purchase (e.g. telephone number, amount of sales made, etc.). Shopify stores cookies in your browser for analysis purposes.
Details can be found in Shopify's privacy policy: https://www.shopify.de/legal/datenschutz
The use of Shopify is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
3. anonymous data collection when visiting our website
You can visit www.prettynamnam.de and find out about our company and our products without providing any personal details. We do not store any personal data in this context. During your visit to our site, you remain anonymous and the connection data transmitted by your Internet browser each time you visit our site, such as the date, the time spent on the site or the name of your Internet service provider, are used by us without any personal reference and evaluated using certain analysis tools such as Google Analytics (see below).
Every time you use the Internet, certain information is automatically transmitted by your Internet browser and stored by us in so-called log files. The log files are stored by us exclusively for the purpose of investigating faults and for security reasons (e.g. to clarify attempted attacks). Log files whose further storage is required for evidence purposes are excluded from deletion until the respective incident has been finally clarified and may be passed on to investigating authorities in individual cases. These are specifically
- IP address of the end device used,
- Operating system of the end device used,
- Browser type and version used,
- Referrer URL (the previously visited page from which you came to this page),
- Date and time of access,
- Name and URL of the retrieved files,
- Amount of data sent in bytes.
- Notification of successful retrieval
None of this data can be assigned to specific persons.
Purely statistical processing or evaluation is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. This data is not passed on, merged with other data sources or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
4. personal data collection
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified.
- Consent and withdrawal of consent to the collection, processing and use of personal data
Personal data will only be collected, processed and used by us if you have consented to this. By agreeing to this privacy policy, you consent to the collection, processing and use of the personal data you have provided. When you give your consent, you will be informed of the purpose of the data collection and this privacy policy. You have the right to withdraw your consent at any time with effect for the future. You will find the contact details for this at the bottom of this page and in the legal notice.
- Scope and purpose of the collection, processing and use of personal data
We collect personal data only to the extent provided by you. You provide personal data voluntarily, e.g. when you place an order, subscribe to our newsletter or use similar functions. Insofar as we collect data from you, this only takes place within the framework of German and European data protection law.
Personal data are individual details about personal or factual circumstances of an identified or identifiable natural person. The processing and use of personal data takes place for the purpose of fulfilling and processing the contractually agreed services - the delivery of your ordered goods and the associated payment - as well as for processing your inquiries.
If you wish to purchase products on our website, we require specific data about your person to enable us to provide our services to you. When you place an order, the minimum data required for processing
- Your first and last name,
- Your e-mail address,
- Your billing and delivery address and
- Your payment information is requested.
We use this data to fulfill your order in accordance with the contract or to provide you with the desired service, to process complaints and to provide you with customer service, e.g. to answer questions. We need your e-mail address so that we can confirm receipt of your order and keep you up to date with the processing of your order (e.g. to send you a dispatch confirmation).
Your personal data will only be passed on or otherwise transferred to third parties if there is an authorization or obligation to do so under data protection law.
An authorization exists if the transfer is necessary for the purpose of contract processing or for billing purposes or for the collection of the payment (further information in the section "Payment processing") or if you have expressly consented. For example, it may be necessary for us to pass on your address and order data to logistics service providers for orders if the delivery is made to you directly from the warehouse/factory. Our suppliers/service providers only receive the information that is necessary to fulfill their respective tasks and are obliged to protect your personal data. In turn, our service providers only receive the data in encrypted form. Any other use of the information is not permitted. These companies are obliged by us to comply with the relevant data protection legislation, such as the Federal Data Protection Act and the Telemedia Act. Data protection precautions between KoKue UG and the partners are agreed and in accordance with applicable law.
5. use of your data for direct advertising
- Product recommendations to existing customers by email
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those you have already purchased from our range by email. In accordance with Section 7 (3) UWG, we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails.
If you no longer wish to receive product recommendations or advertising messages from us, you can object to this at any time. You will of course find an unsubscribe link in every email. Alternatively, a message in text form (e-mail or letter) to the contact details below will suffice.
- Newsletter dispatch via Klavyio
We use Klaviyo on our website, a service for our email marketing.
service provider is the American company Klaviyo, 125 Summer St, Boston, MA 02110, USA.
Klaviyo also processes your data in the USA, among other places. Klaviyo is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data from EU citizens to the USA. You can find more information on this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en
Klaviyo also uses so-called standard contractual clauses (= Art. 46 (2) and (3) GDPR). Standard Contractual Clauses (SCCs) are templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through the EU-US Data Privacy Framework and the Standard Contractual Clauses, Klaviyo undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here, among other places: http://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de
The data processing conditions (Data Processing Agreement), which correspond to the standard contractual clauses, can be found at http://www.klaviyo.com/legal/dpa
You can find out more about the data processed through the use of Klaviyo in the Privacy Policy at https://www.klaviyo.com/legal/privacy-policy
- WhatsApp newsletter
If you subscribe to our WhatsApp newsletter, we will regularly send you information about our offers via WhatsApp. The only mandatory information for sending the newsletter is your mobile phone number.
To send the newsletter, please add the mobile phone number you have provided to the address contacts of your mobile device and send us the message "Start" via WhatsApp. By sending this WhatsApp message, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR for the purpose of sending the newsletter. We will then add you to our newsletter mailing list.
The data collected by us when you register for the newsletter will be processed exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time by sending us the message "Stop" via WhatsApp. Once you have unsubscribed, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
Please note that WhatsApp receives access to the address book of the mobile device we use to send the newsletter and automatically transmits telephone numbers stored in the address book to a Facebook server in the USA.
To send our WhatsApp newsletter, we therefore use a mobile device in whose address book only the WhatsApp contact details of our newsletter recipients are stored. This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR when using the app on their device for the first time by accepting the WhatsApp terms of use. The transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect.
Facebook Inc. as the owner of WhatsApp based in the USA is certified for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
For the purpose and scope of data collection and the further processing and use of data by WhatsApp as well as your rights in this regard and setting options for protecting your privacy, please refer to WhatsApp's data protection information: https://www.whatsapp.com/legal/?eea=1#privacy-policy
- Advertising by letter post
On the basis of our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address and - insofar as we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in accordance with Art. 6 para. 1 lit. f GDPR and to use them to send you interesting offers and information about our products by post.
You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the controller.
6. contact by you
- Email or telephone
If you contact us by email or telephone - e.g. to find out about our products, ask general questions or make complaints - your data and details provided will be forwarded to us via our provider and may be stored by us digitally or offline. The information you provide will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.
Your inquiry will only be processed by our authorized service employees. Your data will not be used for any other purpose or passed on to third parties. A comparison with personal data that we may have collected elsewhere will only be made if it is useful for the speedy clarification of your request.
Personal data is collected when you contact us (e.g. by contact form, email or telephone). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
We cannot guarantee complete data security when communicating by email.
- WhatsApp business
We reserve the right to offer visitors to our website as well as customers and generally interested parties the opportunity to contact us via the WhatsApp messaging service provided by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA. If this is the case, we use the so-called "business version" of WhatsApp for this purpose.
If you contact us via WhatsApp on the occasion of a specific transaction (for example, an order placed), we will store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with Art. 6 para. 1 lit. b. GDPR. GDPR to process and respond to your request. On the same legal basis, we may ask you to provide further data (order number, customer number, address or e-mail address) via WhatsApp in order to be able to assign your request to a specific process.
If you use our WhatsApp contact for general inquiries (e.g. about the range of services, availability or our website), we will store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data will only ever be used to respond to your request via WhatsApp. Your data will not be passed on to third parties.
Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a Facebook server in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact data of those users who have also contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR when using the app on their device for the first time by accepting the WhatsApp terms of use. In this respect, the transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.
Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
For the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to WhatsApp's data protection information: https://www.whatsapp.com/legal/?eea=1#privacy-policy
7. data processing when opening a customer account and for contract processing
In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to retention periods under tax and commercial law and deleted after expiry of these periods, unless you have expressly consented to further use of your data or we have reserved the right to further use of your data as permitted by law, about which we will inform you accordingly below.
8. data processing and forwarding for order processing
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
In addition, we are entitled to pass on personal data for debt collection purposes and reserve the right to exchange data with business protection organizations (e.g. Schufa). Furthermore, we do not rule out the possibility of transmitting anonymized usage data for market research purposes. The identification of users is excluded.
We would like to point out that we are obliged to provide information about data in individual cases by order of the competent authority, insofar as this is necessary for the purposes of criminal prosecution, to avert danger by the police authorities of the federal states, to fulfill the legal tasks of the federal and state constitutional protection authorities, the Federal Intelligence Service, the Military Counter-Intelligence Service or to enforce intellectual property rights.
Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
- Shipping processing
To process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to an external fulfillment service provider who packs our parcels (you are welcome to ask us at any time for the exact company address of the service provider currently commissioned), as well as to the transport company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.
We have commissioned DHL International GmbH (Charles-de-Gaulle-Straße 20, 53113 Bonn) as the transport company to deliver your order. You can view their privacy policy at the following link: dhl.de/datenschutz
We pass on your payment data to the commissioned credit institution as part of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will inform you of this explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.
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Use of payment service providers
Amazon Pay
If you select the "Amazon Pay" payment method, payment processing is handled by the payment service provider Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter: “Amazon Payments”), to whom we will disclose the information you provided during the ordering process, along with the information regarding your order, in accordance with Art. 6(1)(b) of the GDPR.
Your data will be shared exclusively for the purpose of processing payments with the payment service provider Amazon Payments, and only to the extent necessary for this purpose.
You can find more information about Amazon Payments' privacy policy at the following web address: https://pay.amazon.com/de/help/201751600
Apple Pay
If you choose the “Apple Pay” payment method offered by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment will be processed via the “Apple Pay” feature on your iOS, watchOS, or macOS device by charging a payment card stored in “Apple Pay.”
Apple Pay uses security features built into your device’s hardware and software to protect your transactions. To authorize a payment, you must enter a passcode you’ve previously set and verify your identity using your device’s “Face ID” or “Touch ID” feature.
For the purpose of processing your payment, the information you provide during the ordering process, along with details about your order, will be transmitted to Apple in encrypted form. Apple then re-encrypts this data using a developer-specific key before transmitting it to the payment service provider associated with the payment card stored in Apple Pay to complete the transaction.
Encryption ensures that only the website where the purchase was made can access the payment information. After the payment is processed, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm that the payment was successful.
If personal data is processed in connection with the transfers described above, such processing is carried out exclusively for the purpose of payment processing in accordance with Article 6(1)(b) of the GDPR.
Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was completed successfully. This anonymization process completely eliminates any link to an individual.
Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services.
When you use Apple Pay on your iPhone or Apple Watch to complete a purchase you initiated in Safari on your Mac, your Mac and the authorization device communicate via an encrypted channel through Apple’s servers.
Apple does not process or store any of this information in a format that could be used to identify you. You can disable the ability to use Apple Pay on your Mac in your iPhone settings. Go to "Wallet & Apple Pay" and turn off "Allow Payments on Mac."
For more information about Apple Pay's privacy practices, please visit the following website: https://support.apple.com/de-de/HT203027
Google Pay
If you choose the “Google Pay” payment method provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), payment processing is carried out via the “Google Pay” application on your mobile device—which must be running at least Android 4.4 (“KitKat”) and have NFC functionality—by charging a payment card stored with Google Pay or a payment system verified there (e.g., PayPal).
To authorize a payment via Google Pay for more than €25, you must first unlock your mobile device using the verification method you have set up.
For the purpose of processing your payment, the information you provide during the ordering process, along with details about your order, will be shared with Google. Google will then transmit your payment information stored in Google Pay to the originating website in the form of a unique transaction number, which is used to verify that the payment has been completed.
This transaction number does not contain any information about the actual payment details of the payment methods you have on file with Google Pay; instead, it is generated and transmitted as a one-time numeric token.
For all transactions made via Google Pay, Google acts solely as an intermediary to facilitate the payment process. The transaction is carried out exclusively between the user and the originating website by debiting the payment method on file with Google Pay.
If personal data is processed in connection with the transfers described above, such processing is carried out exclusively for the purpose of payment processing in accordance with Article 6(1)(b) of the GDPR.
Google reserves the right to collect, store, and analyze certain transaction-specific information for every transaction made via Google Pay.
The Google Pay Terms of Service can be found here: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
For more information about Google Pay's privacy policy, please visit the following website: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
Klarna
If you select a Klarna payment service, payment processing is handled by Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).
To facilitate the payment process, your personal data and information related to your order will be shared with Klarna for the purpose of identity and credit checks, provided that you have expressly consented to this during the ordering process in accordance with Article 6(1)(a) of the GDPR.
You can see which credit bureaus your data may be shared with here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may include probability scores. Klarna uses the information provided regarding the statistical probability of default to make an informed decision regarding the establishment, execution, or termination of the contractual relationship.
You may withdraw your consent at any time by contacting the data controller or Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
Your personal information will be handled in accordance with applicable data protection regulations and as described in Klarna’s Privacy Policy: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy or https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
PayPalWhen you pay via PayPal, credit card through PayPal, direct debit through PayPal, or—if offered—“purchase on account” or “installment payment” through PayPal, we will share your payment information with PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, for the purpose of processing your payment.
The disclosure is made in accordance with Article 6(1)(b) of the GDPR and only to the extent necessary for payment processing.
For further information regarding data protection, please refer to PayPal's Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Shopify Payments
We use the payment service provider "Shopify Payments," located at 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2.
If you choose a payment method offered through the payment service provider Shopify Payments, payment processing will be handled by the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.
For more information about Shopify Payments' privacy policy, visit: https://www.shopify.com/legal/privacy
You can find privacy policy information regarding Stripe Payments Europe Ltd. here: https://stripe.com/de/privacy
NOW
If you select the “SOFORT” payment method, payment processing is handled by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany, to whom we will disclose the information you provided during the ordering process, along with information about your order, in accordance with Article 6(1)(b) of the GDPR.
SOFORT GmbH is part of the Klarna Group. You can find more information about SOFORT’s privacy policy at the following web address: https://www.klarna.com/sofort/datenschutz.
Stripe
If you choose a payment method offered by the payment service provider Stripe, payment processing will be handled by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.
Your data will be shared exclusively for the purpose of processing payments with Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. For more information about Stripe’s privacy policy, please visit https://stripe.com/de/privacy#translation.
- Receivables management
We reserve the right to have the collection of receivables carried out by service providers who use these as so-called contract data processors.
We also have a legitimate interest in selling receivables to third parties and, in this context, transmitting the data required for the collection of receivables to the respective purchaser of the receivable. When collecting receivables, buyers of receivables act in their own name and process the transmitted data under their own responsibility. In this respect, the data protection provisions of the respective debt buyer apply. If you come into contact with a debt buyer, you can inquire about the data protection provisions applicable there.
Data protection precautions between KoKue UG and the payment service providers are always agreed in such cases and comply with applicable law.
9. contact for valuation generation
Own rating reminder (not sent by a customer rating system)
We use your e-mail address as a one-off reminder to submit an evaluation of your order evaluation of your order for the evaluation system we use, provided that you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 lit. a GDPR.
You can withdraw your consent at any time by sending a message to the data controller.
10. cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard disk when you visit our website (third-party cookies). If we work together with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
11. web analysis and online marketing
When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs.
Data generated by cookies is therefore also collected in order to create information about the number of visitors, the average time spent on a particular page and a user behavior analysis for the online store. We use this information to find out how well our products are received, where we can improve the website and its content if necessary and where we could place advertising for which products. In retargeting, the advertising material is displayed on the basis of cookies on the pages of our selected advertising partners. We cannot uniquely identify any user in this process; any analysis is anonymous. The use of retargeting technology naturally takes place in compliance with the applicable statutory data protection regulations.
In general, we would like to present our users with offers and content tailored to their interests ("interest-based advertising") and limit the frequency with which certain advertisements are displayed.
We reserve the right to use the following tools for this purpose.
- Google Tag Manager
This website uses Google Tag Manager. The Tag Manager does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. You can find Google's privacy policy for this tool here: https://www.google.de/tagmanager/use-policy.html
- Google Analytics 4
We use Google Analytics 4 on our website, a web analytics service provided by Google Ireland Limited, hereinafter referred to as "Google". Google Analytics 4 uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information collected by the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.
We use the User ID function. With the help of the User ID, we can assign a unique, permanent ID to one or more sessions (and the activities within these sessions) and analyze user behavior across devices.
We use Google Signals. This allows Google Analytics 4 to collect additional information about users who have activated personalized ads (interests and demographic data) and ads can be delivered to these users in cross-device remarketing campaigns.
In Google Analytics 4, the anonymization of IP addresses is activated by default. Due to IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics 4 is not merged with other Google data.
During your website visit, your user behavior is recorded in the form of "events". Events can be
- Page views
- First visit to the website
- Start of the session
- Your "click path", interaction with the website
- Scrolls (whenever a user scrolls to the end of the page (90%))
- Clicks on external links
- internal search queries
- Interaction with videos
- File downloads
- Viewed / clicked ads
- Language setting
Also recorded:
- Your approximate location (region)
- Your IP address (in abbreviated form)
- technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
- Your Internet provider
- the referrer URL (via which website/advertising medium you came to this website)
- User ID
- Interests
- Demographic data
Data will only be transferred by Google to third parties on the basis of statutory provisions or as part of commissioned data processing. Under no circumstances will Google combine your data with other data collected by Google. The data will only be passed on to Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
The data sent by us and linked to cookies will be automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
The legal basis for this data processing is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Furthermore, Google offers a deactivation add-on for the most common browsers, which gives you more control over what data Google collects about the websites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics 4 that no information about the website visit should be transmitted to Google Analytics 4. However, the deactivation add-on for browsers from Google Analytics 4 does not prevent information from being transmitted to us or to other web analysis services that we may use. For more information on installing the browser add-on, please click on the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
If you visit our website via a mobile device (smartphone or tablet), you must click this link instead to prevent tracking by Google Analytics 4 within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking the link will set an opt-out cookie in your browser that is only valid for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.
If you have consented to your web and app browsing history being linked by Google to your Google account and information from your Google account being used to personalize ads, Google will use your data together with Google Analytics data to create target group lists for cross-device remarketing. To do this, Google Analytics 4 first collects your Google-authenticated ID on our website, which is linked to your Google account (i.e. personal data). Google Analytics 4 then temporarily links your ID to your Google Analytics data in order to optimize our target groups.
If you do not agree to this, you can turn it off by making the appropriate settings in the "My Account" section of your Google account.
You can find more information on the privacy policies of Google Analytics 4 and Google at
https://marketingplatform.google.com/about/analytics/terms/de/
and at
https://policies.google.com/?hl=de
For more information on the use of "cookies" on our website and how to withdraw your consent, please refer to the last section "Cookies".
This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies. These are text files that are stored on your computer and enable your use of the website to be analyzed. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and analyzed. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also involve transmission to the servers of Google LLC. in the USA.
Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.
The described processing of data is carried out in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of targeted advertising to the user by advertising third parties whose advertisements are displayed on this website on the basis of the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content for a fee.
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
You can obtain further information about Google's data protection provisions at the following Internet address https://www.google.de/policies/privacy/
You can permanently deactivate cookies for ad preferences by preventing them by setting your browser software accordingly or you can download and install the browser plug-in available under the following link: https://www.google.com/settings/ads/plugin?hl=de
Please note that you may not be able to use certain functions of this website, or only to a limited extent, if you have deactivated the use of cookies.
This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the advertising campaign data. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an Ads ad placed by Google. Cookies are small text files that are stored on your end device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked via the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by deactivating the Google Conversion Tracking cookie via your Internet browser under the keyword "User settings". You will then not be included in the conversion tracking statistics. We use Google Ads on the basis of our legitimate interest in targeted advertising in accordance with Art. 6 para. 1 lit. f GDPR. When using Google Ads, personal data may also be transferred to the servers of Google LLC. in the USA.
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
You can obtain further information about Google's data protection provisions at the following Internet address https://www.google.de/policies/privacy/
You can permanently deactivate cookies for ad preferences by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/plugin?hl=de
Please note that you may not be able to use certain functions of this website, or only to a limited extent, if you have deactivated the use of cookies.
Doubleclick by Google is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Doubleclick by Google uses cookies to present you with advertisements that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser in order to check which ads have been displayed in your browser and which ads have been viewed. The cookies do not contain any personal information. The use of DoubleClick cookies only enables Google and its partner websites to display ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transferred by Google to a server in the USA for analysis and stored there.
Data is only transferred by Google to third parties on the basis of legal regulations or as part of order data processing. Under no circumstances will Google combine your data with other data collected by Google.
For more information on the use of cookies on our website, please refer to the "Cookies" section.
You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website and from processing this data by Google by clicking on the following link link under the DoubleClick deactivation extension and installing it. Alternatively, you can also deactivate the DoubleClick cookies with this opt-out.
By means of the remarketing technology of Google Ireland Limited (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), users who have already visited our website are addressed again through interest-based advertising on the pages of the Google Partner Network. The advertisements may contain the products that the user has previously viewed on our website (remarketing). For this purpose, Google Remarketing tracking pixels are integrated on this page, which record user behavior on the website (e.g. consultants viewed), the technical characteristics of the website visit (e.g. browser used, IP address) and purchasing behavior (e.g. consultants last visited) without personal reference and transmit them to Google. Google uses cookies for the purpose of recognizing and assigning users. If users have consented to their web and app browsing history being linked by Google to their Google account and information from the Google account being used by us to personalize ads they see on the web, Google uses data from these logged-in users together with its own collected data to create and define target group lists for cross-device remarketing. To support this function, Google Analytics collects authenticated IDs of these users. This personal data from Google is temporarily linked with Google Analytics data from us in order to create target groups.
More information and options for deactivating this ad placement can be found at http://www.google.com/settings/u/0/ads/anonymous?hl=de
Our website uses the visitor action pixel from Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA or Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") to measure conversions.
This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.
You can find further information on protecting your privacy in Facebook's privacy policy: https://www.facebook.com/about/privacy/. You can also deactivate the remarketing function "Custom Audiences" in the settings for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/
We use the Facebook Conversion API service of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") to show you and other interested users advertisements on Facebook and to optimize campaigns. For this purpose, Facebook may use cookies, web beacons and other storage technologies and collect your IP address and other information (e-mail address, gender, first and last name, city, state, postal code and country, cell phone number, date of birth, external ID, client user agent, click ID, browser ID, subscription ID, FB login ID, lead ID). You can see what information is used here:
**https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/customer-information-parameters**. Facebook does not conclusively and clearly state how Facebook uses the data for its own purposes, to what extent activities on the Facebook page are assigned to individual users, how long Facebook stores this data and whether data is passed on to third parties, and we are not aware of this.
The data processing takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future without affecting the lawfulness of processing based on consent before its withdrawal. In addition, you can revoke your consent by making the appropriate setting in your browser or as a logged-in user of the Facebook social network at https://www.facebook.com/settings/?tab=ads#**_ to revoke your consent. You can also opt out of user-based advertising via the deactivation page of the network advertising initiative (http://optout.networkadvertising.org/**), the US website (http://www.aboutads.info/choices**) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/**).
Insofar as personal data is collected with Facebook Conversion API as a Facebook business tool and forwarded to Facebook, we and Facebook are limited joint controllers for this data processing. We have concluded a joint controllership agreement with Facebook in relation to the processing of your data in accordance with Art. 26 GDPR, the terms of which you can view can view here. Accordingly, we are responsible for providing the data protection information and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for data security. Data subject rights with regard to the data processed by Facebook can be asserted directly with Facebook and will be forwarded to Facebook in the event of an assertion with us. Further information on which personal data is processed in the context of joint responsibility can be found at **https://www.facebook.com/legal/terms/businesstools_jointprocessing**. The processing carried out by Facebook after the forwarding is not carried out under joint responsibility.
For more information on how Facebook processes personal data, including the options for exercising your data subject rights vis-à-vis Facebook, please refer to Facebook's data policy at **https://www.facebook.com/about/privacy**.
- Google Maps
We reserve the right to use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") on our website. Google Maps is a web service for displaying interactive (land) maps in order to visualize geographical information. By using this service, you are shown our location and, if applicable, trading partners where our products are available, making it easier for you to find us.
Information about your use of our website (such as your IP address) is transmitted to Google servers and stored there as soon as you access the subpages in which the Google Maps map is integrated; this may also involve transmission to the servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them. The collection, storage and evaluation are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interest in the display of personalized advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.
You can view Google's terms of use at https://www.google.de/intl/de/policies/terms/regional.html and the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/
- Google Web Fonts
This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google's servers. This may also result in the transmission of personal data to the servers of Google LLC. in the USA. In this way, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be used by your computer.
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/
We have implemented a variety of security measures to reasonably and adequately protect personal information against loss, destruction, access, alteration or dissemination of your information by unauthorized persons.
Our databases are protected by physical, technical and procedural measures that restrict access to the information to specifically authorized persons in accordance with this Privacy Policy. Our information system is located behind a software firewall to prevent access from other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are trained in security and privacy practices.
When personal information is collected via our websites, the transmission is encrypted using industry standard Secure Socket Layer ("SSL") technology. Sensitive information, such as credit card numbers or account information, is encrypted for further protection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We cannot guarantee complete data security when communicating by e-mail.
You have the right to free information about your stored data as well as the right to correction, deletion or blocking at any time. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted, please contact:
Data protection officer: Jan Compernass-Küffner
Spessartring 11
64287 Darmstadt
Phone: +49 (0) 177 2729023
E-mail: hi@prettynamnam.de
- The applicable data protection law grants you comprehensive data subject rights (information and intervention rights) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right to information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR if your data is transferred to third countries;
- Right to rectification pursuant to Art. 16 GDPR: You have a right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
- Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Art. 17 (1) GDPR are met. However, this right does not exist in particular if the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
- Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is verified, if you refuse to delete your data due to unauthorized data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
- Right to information in accordance with Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, insofar as this is technically feasible;
- Right to withdraw consent granted in accordance with Art. 7 (3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
- Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of personal data relating to you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.
2. right to object
If we process your personal data as part of a balancing of interests on the basis of our overriding legitimate interest, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. You can exercise your right to object as described above.
If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if relevant - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.
If there are statutory retention periods for data that is processed in the context of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that it is no longer required for contract fulfillment or contract initiation and/or we have no legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises his or her right to object in accordance with Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data is deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
17. complaints office
According to Art. 77 EU GDPR, you have the right to lodge a complaint with a supervisory authority if you suspect a breach of applicable law. The authority responsible for KoKue UG is
The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Phone: 0611-1408 0
E-Mail: poststelle@datenschutz.hessen.de
A complaint can also be submitted online at the following link: https://datenschutz.hessen.de/service/beschwerde-uebermitteln
18. amendment of this privacy policy
We reserve the right to amend the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing. However, this only applies with regard to declarations on data processing. If user consent is required or components of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users. Users are requested to inform themselves regularly about the content of the privacy policy.
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Status: March 01, 2024
